Knowledge base

Sync articles from GitBook into Ochre using a personal access token. Spaces, walkers, caps, and update behavior.

Sync articles from Notion into Ochre using an integration token. The walker, page caps, and how updates propagate.

How the helpful / unhelpful widget works, who can vote, and how votes feed back into AI retrieval.

Views, helpful and unhelpful votes, search queries that surfaced articles. How to read the data and what to do with it.

Enable the auto-generated sitemap, what gets included, and how to submit it to search engines.

Serve your help center at help.yourcompany.com with managed SSL. The DNS records, the SSL flow, and what to expect.

Set colors, fonts, hero, footer, layout, and custom CSS. The sanitization rules and what they strip.

Draft, published, archived, plus public vs gated help centers and how magic-link auth works.

How to organize your help center using one level of nesting. Naming, ordering, and when to split.

Configure SEO title, description, OG image, robots, canonical URL, slug, and keywords on every article.

Write, edit, and publish articles directly in Ochre. Markdown, images, slash commands, and the publish flow.

How Ochre's knowledge base works: sources, structure, publishing, and how it powers your AI agent.